Return Policy

At La Vie Jad, your satisfaction matters to us.

Due to the nature of skincare products, we do not accept returns or exchanges unless the item you received is incorrect or damaged.

You are eligible for a replacement or refund only if:

• You received the wrong product.
• The item arrived damaged or broken.

How to request support:

Please contact us within 48 hours of receiving your order via email or through our website’s contact form. Include:

• Your order number
• Clear photos of the damaged or incorrect item

We will review your request and get back to you as soon as possible.